Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

heomaito North America, LLC, the licensee of the heomaito brand, operates our websites, microsites, mobile versions of these websites, and mobile applications that expressly adopt and display or link to these Terms. These sites and apps, owned, operated, or controlled by heomaito North America, LLC or its affiliates, are provided as a service to customers in the USA, its territories, and possessions.

BY USING THESE WEBSITES, YOU AGREE TO COMPLY WITH AND BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE OUR WEBSITES.

1. USER ELIGIBILITY

Our Websites are intended solely for U.S. residents who are 18+. If you’re underage or not a U.S. resident, please don’t use our sites. Access outside the U.S. is at your own risk and must comply with local laws. We reserve the right to block access to anyone at any time, for any reason, including violations of these Terms. We take intellectual property protection seriously and will enforce our rights to the fullest extent of the law.

Note on Children’s Privacy

These sites aren’t designed for users under 18. We comply with the Children’s Online Privacy Protection Act and don’t intentionally collect info from minors. If you’re under 18, do not use our sites. Parents should monitor their children’s internet use and educate them on the risks of sharing personal info online. Consider using parental control software to manage internet access.

2. OWNERSHIP AND PERMITTED USE OF WEBSITES AND CONTENT

Our Websites and their content are provided for your information, education, and shopping pleasure. Feel free to browse, but remember that all information, content, and materials on the Websites—including text, trademarks, technical data, and advertisements—are the exclusive property of heomaito, its licensors, or other third parties. This Content is protected under U.S. copyright law and international treaties. Unauthorized use may result in legal consequences.

We retain full ownership of all Content. No license to use any trademarks, names, or trade dress is granted to you under these Terms or by using the Websites. Misuse of these marks is strictly prohibited.

You may view, download, or print material from the Websites for personal, non-commercial use only, provided you retain all copyright, trademark, and other proprietary notices.

3. CERTAIN RESTRICTIONS ON USE

You agree not to:

Share or post any illegal, harmful, or inappropriate content, including material that’s obscene, harassing, abusive, or that violates intellectual property rights.
Engage in any criminal activity or encourage others to do so.
Use misleading information, impersonate others, or send spam.
Republish or use our content for commercial purposes without permission.
Alter, frame, or mirror our content, or use data mining tools on our sites.
Remove or change any copyright or proprietary notices.
Upload harmful code, such as viruses or malware.
Interfere with other users’ enjoyment of our Websites or services.

All rights not expressly granted in these Terms are reserved by us.

4. ERRORS ON THE WEBSITES

We’re not responsible for any errors on our Websites. These errors might include wrong product descriptions, wrong info on product availability, typos, or outdated content. As a result, details about products, pricing, and promotions might not be complete, up-to-date, or accurate. If your order is based on incorrect info, errors might happen when we process it. We can update or correct info on our sites at any time.

If an item you bought doesn’t match its description, your only remedy is to return it in unused condition for a refund of the purchase price. We’ll decide whether to cover return shipping costs. However, you’ll pay to ship the item back to us. Note that colors and other visual elements on our sites may look different on your screen due to technical factors, so we can’t guarantee accuracy.

Product and service prices are confirmed only when you submit an order. These prices can change without notice and don’t include shipping, handling, taxes, or customs duties. If we find any errors in pricing or product info, we can (i) cancel related orders, (ii) notify you of the error and wait for your instructions before shipping, or (iii) if the error favors you, ship the product at the incorrect price. Products and services are available while supplies last, and we can stop offering or selling any of them at any time without notice.

5. FEEDBACK AND SUBMISSIONS TO THE WEBSITES

We welcome your feedback on our products and services. You may occasionally have chances to take surveys or share feedback about (i) our online store and (ii) the Websites in general.

Please note that any feedback you provide, including questions, comments, suggestions, etc. (“User Submissions”), is non-confidential and non-proprietary. We, our affiliates, or third parties collecting the feedback may use it for any purpose, like developing or marketing products.

By submitting User Submissions, you confirm that:

– The content is original and doesn’t infringe on others’ rights.

– You own all rights to the User Submissions and can grant us the rights described.

– The User Submissions are accurate and won’t cause harm to third parties.

– You’ve obtained necessary permissions from individuals featured in your submission.

– You’ll indemnify us for claims related to your User Submissions.

– The submission doesn’t contain harmful elements like viruses or spam.

We reserve the right to monitor and remove User Submissions. We aren’t liable for any User Submissions posted by you or others.

By submitting material to the Websites, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, and display that material without compensation or acknowledgement of source.

So, please don’t send us any creative ideas, suggestions, or other information that you want to keep confidential or for which you want compensation.

Additional terms may apply to certain submissions. If applicable, these terms will be provided where you submit the information. Please review them carefully before submitting.

6. DISCLAIMER OF WARRANTY

Our Websites and linked sites are provided “as is” and “as available,” unless otherwise specified in writing. We make no representations or warranties of any kind, express or implied, about the operation of these sites or their content. You use these sites at your own risk.

We do not warrant that these sites, their content, servers, or emails are free from viruses or harmful components.

For products sold on these sites, our express warranties are limited to those specified with each product. To the fullest extent permitted by law, we disclaim all implied warranties, including those of merchantability and fitness for a particular purpose.

We will not be liable for any damages arising from the use of these sites or reliance on their content, including direct, indirect, incidental, punitive, and consequential damages, lost profits, or business interruptions, even if we are advised of the possibility of such damages.

Certain state laws may not allow limitations on implied warranties or the exclusion of certain damages. If these laws apply to you, some disclaimers or limitations may not apply, and you might have additional rights.

7. ORDER FULFILLMENT

We reserve the right to deny or refuse to fulfill any order, in whole or in part, for any reason, including product unavailability, without prior notice. We won’t be liable to you or any third party for such actions.

8. SMS DISCLAIMER

You agree to receive customer care messages regarding order information from heomaito. Message frequency varies and standard message and data rates may apply. Reply HELP for assistance or STOP to opt out at any time.

9. TERMINATION

We may terminate your use of the Websites or your rights under these Terms for any reason, at any time, without prior notice. We also reserve the right to discontinue the Websites or any part of them. Sections 1-13 will survive any termination.

10. LINKS

The Websites may contain links to third-party sites. We have no control over these Linked Websites and aren’t responsible for their content or availability. Accessing Linked Websites is at your own risk. We don’t endorse or provide warranties for any Linked Websites or their content.

11. DISPUTES

These Terms are governed by North Carolina law. Any disputes related to the Websites or Content will be resolved through binding arbitration administered by JAMS in Charlotte, North Carolina. Each party will bear their own costs, except arbitrator fees will be split evenly. Arbitration decisions are final and enforceable in court.

12. AMENDMENTS

We may update these Terms at any time by posting revised versions on the Websites. Your continued use of the Websites after changes are posted indicates your acceptance of the revised Terms. Check the Terms periodically for updates.

13. CONTACT US

For questions or concerns about these Terms or the Websites, contact us at:

Attn: Legal Department

heomaito North America, LLC

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